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Customer Service | Mall Services |
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Concierge Counter
You can find our concierge center is at Ground Floor. Our helpful Customer Services staff will assist you with program information, service, store directions and more. |
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Child Stroller & wheelchair loans
Baby Strollers & Wheelchairs are now available for your shopping convenience free of charge.Just present a valid driving license or identification card to our Concierge Counter.
*Terms & Conditions Apply. * |
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Lost & Found
Have you lost an item or found something and wish to return it to its rightful owner? Visit concierge counter at Ground Floor and report a lost or found item. We'll assist you in finding what you're looking for. |
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FIRST AID
Customer Service at concierge counter works collectively with the Security Department to ensure the safety of your visit is a priority. We can provide you a band-aid for abrasions or an ambulance for emergencies. |
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Family Care
For your convenience, Sunway Carnival offers family washrooms, baby changing area and a disabilities washroom. |
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Prayer Rooms/ Surau
Specially catered for local and mid-eastern tourist, the prayer room is situated at Lower Ground Floor next to the management office. |
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Parking
There are total of 2400 of parking bays in within and outside Sunway Carnival Mall, and including extra-wide wheelchair parking spaces at the open spaces car park. |
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Public Transportation
You can transit by public bus with Bus Mini to Sunway Carnival. |
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ATM
There are total of two ATM machine located at Lower Ground Floor and First Floor. |
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Public Telephones
There are total of two public phones located at the Upper Ground at loading bay. |
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Contact us
At Sunway Carnival, we continually strive to evaluate our customer services. We welcome any comments and for any general enquiries, please contact us at: |
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Khoo Yi Ping
Public Relations Executive
Tel : 604 -3979 888
Fax: 604 – 3979 883
Email: khooyp@sunway.com.my |
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Tan Hui Keet
Customer Care Executive
Tel: 604 - 3979 888
Fax: 604 - 3979 883
Email: tanhk@sunway.com.my
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